Progress is at the heart of VetSafe but reporting is just the first step on a journey towards empowering positive change culture within your practice. VDS Training are excited to bring you a wide selection of courses specifically designed and tailored to complement VetSafe users and data.
Mistakes might not be everyone’s favourite topic, but they are a normal part of life and will always be a part of working in practice. In the VetSafe Essentials course, you will learn why mistakes happen and be introduced to Human Factors and Systems Thinking and how these approaches can help us respond to mistakes more effectively.
Our VetSafe Essentials course is included as part of the access to VetSafe, as an online self-paced course (3 modules/6 hours of CPD), embedded within the VetSafe website, making it easy to access and explore at times that work for you.
Building on the foundational knowledge shared in our VetSafe Essentials modules, the VetSafe Mastery course aims to help you build the knowledge, skills and enthusiasm needed to create real change in your practice. Grow your skills, turn mistakes into moments of growth and help build a culture of learning and improvement.
The Practice Culture Survey identifies the factors within your practice which affect team morale, wellbeing and culture and provides you with a clear and simple report giving you evidence of what’s working well in your practice, and the areas requiring attention. It gives you a framework which takes you from reviewing the evidence through steps to implementing changes, all with team involvement and guidance from VDS Training.
The perfect introduction to QI methods. The QI Toolkit provides a practical guide to the basic what, why and how of using QI in veterinary medicine. Information is concise and specific to veterinary practice, learn how to best utilise the insights provided by VetSafe and how accessible simple but impactful changes can be.
Unlock your understanding of improvement within your practice, this course represents another step on your QI journey, spend time with experts in the field of veterinary QI and leave the course with a fully formed QI project plan tailored to your insights and data.
Feeling like online resources have the upper hand with the potential for misinformation and bad advice? Are you struggling to effectively communicate with clients the science behind your recommendations? If you feel like being able to positively influence your client’s behaviour would assist you deliver the very best care possible then this course will take you through the concept of human behaviour change from a scientific perspective.
VDS Training are here to coach and support you and your team every step of the way with their wide range of courses, coaching and culture surveys that can assist you with everything from tackling complex conversations to problem solving and inspiring proactive change in your team. For more information, contact VDS Training on [email protected]
VDS Training Topics and Courses
Effective teamwork is essential for a thriving practice. These courses build communication skills, trust, and collaboration - from strengthening time management to promoting team wellbeing - creating a supportive high-performing environment for improve patient care and client satisfaction.
Teamwork Courses
Clear communication is crucial in veterinary practice. These courses equip you with tools for handling financial conversations, navigating treatment decisions, and managing time constraints, strengthening trust and improving patient outcomes through compassionate, efficient client interactions.
Communication Courses
Strong leadership creates motivated teams that deliver high quality care. These courses provide support to help you lead with confidence and empathy and develop your unique leadership style.
Leadership Courses
Support and practical strategies to empower veterinary professionals to build fulfilling careers. From developing healthy sleep habits to improving consult efficiency, these courses offer practical tools to reduce stress, increase productivity, and support sustainable, rewarding veterinary work.
Thrive Courses
Gain insights into team dynamics and patient safety to understand your unique practice culture. These diagnostic tools - such as DISC profiling and practice culture surveys - help you to create a harmonious, efficient and patient-centred environment and improve the quality of care delivered.
Practice Diagnosis Tools
Master techniques for handling complaints and difficult interactions to maintain a positive, respectful practice environment. These courses offer techniques for defusing difficult interactions, navigating financial discussions, and handling complaints to protect team morale and strengthen client relationships.
Incivility and Complaints Courses
We aim to inspire and empower veterinary nurses to take the lead in their practice with delivering the highest quality care. Demystify quality monitoring in practice and tap into your individual insights and expertise, leaving this course fully geared up to create a QI project for your practice.
Unlock your understanding of improvement within your practice, this course represents another step on your QI journey, spend time with experts in the field of veterinary QI and leave the course with a fully formed QI project plan tailored to your insights and data.
With insights from the forefront of veterinary patient safety research and expertise in neuroscience and human psychology, learn more about taking a systems-thinking approach to help you improve team wellbeing, optimise practice systems, move away from individual blame, and make your practice run more effectively.
VDS Training offer a variety of coaching for improving personal effectiveness. Contact the VDS Training team for more information, to discuss training packages or any of the VDS Training courses, and to book a course.